I just wanted to tell you how happy I am with my M-2 ear plugs. I was a little skeptical of wearing hard ear plugs since I spend long days in the saddle. Not only are they comfortable all day but the sound quality is excellent.
The quality of the ear plugs is only exceeded by the customer service. I related that I had lost a pair of budget earplugs and without hesitation you were making me a new pair and wouldn’t except payment. Well a little over a year after I received the M-2 plugs I managed to break one (completely my fault). Less than a week after giving them to you at the DC IMS show I received a phone call with an estimate, another issue was discovered in the lab and nothing additional was done until after I approved the repair. All was done within the original estimate and I got them back in a very quick turn around. They are just like new and I couldn’t be happier.